FAQ

FAQ

Do you have liability insurance ?

We have an insurance policy with a major Canadian company with a value of 2 000 000$. This allows you to have a peace of mind .

There is a lot of housekeeping at home companies. Why should I choose yours rather than another?

We clean houses like yours for many years. For us, the customer is at the centre of our concerns. We like to put a smile on your face. In addition, We use environmentally friendly cleaning products, HEPA vacuum cleaners and cloths Microfiber to reduce pollutants and chemicals in your environment when cleaning.

Who will make cleaning my house?

A team of two highly trained and qualified people will visit and clean your House. It is a professional team that has years of experience in housekeeping

Do I need to provide the equipment and cleaning products?

We provide all the equipment and cleaning products that are necessary. If you have a product cleaning specific that you want us to use, Please inform us at the time of the free estimate.

What do I do if I am not satisfied with the service?

We have a Satisfaction guarantee 100% warranty. If ever, for some reason any, you are not satisfied with our cleaning service, We will return to redo the housekeeping for you free of charge in the next 24 hours after our visit to you.

What can your housekeeping service pay me for my whole House?

Each House is unique, like its owner. We base the price of a service at home on many factors, including the number of storeys, area, the number of bathrooms and clutter. During our visit for a free estimate, We will give you the exact prices. It is still very competitive. We have the rates detailed in a table that we will show you when estimating. To have an idea our rates vary between 60$ for a small apartment to 120$ for a large House.... Our average price is 80$.

What does it cost the same price whenever you clean my house?

Yes of course, you will always pay the same price, that was discussed at the free estimate for cleaning and maintenance of your home.

You come at the same time to perform the regular housekeeping services?

We come to your home always the same day and at the same time, as it was discussed at the time of the free estimate. If you want to change the schedule of residential household for one reason or another, you have to call us and we will do our utmost to accommodate.

Must I be at home during cleaning?

Not at all. In fact, most of our customers prefer not to be at home during our visit.

How can I schedule an appointment with the green cloth?

It's simple. Call it 514-995-3265 to speak to a representative of the green cloth. It will be more than happy to answer all your questions and make an appointment with you for a free estimate of a janitorial residential.